PeopleSoft Functional and Technical Support

CUSTOM-TAILORED. FLEX PRICING. ROLLOVER HOURS.

STRATEGIC ADVISORY SERVICES. PLANNED PROJECTS.

PeopleSoft Support Overview:

  • Named PeopleSoft Support Analysts with Assigned Backups
  • Flexible Support Hours with Best-in-Class Service Level Agreements
  • Dedicated Account Manager and PeopleSoft Ticketing System
  • Professional Intake of Requests, Triage, Prioritization, Documentation
  • Monthly Reporting: Case Metrics, Issue Summary, Outstanding Tasks
  • Unused Support Hours accrue and may be used for Strategic Advisory Services and Planned Projects 

Technical Support Services:

Functional Support Services:

We support our customers with complete end-to-end PeopleSoft Managed Services run by an on-shore team based out of our domestic offices.  This team is augmented by off-shore resources in Argentina and India.