PeopleSoft Application Support powered by Jira

CUSTOM-TAILORED. FLEX PRICING. NAMED RESOURCES.

STRATEGIC ADVISORY SERVICES. PLANNED PROJECTS.

PeopleSoft Application Support:

  • Named Domestic Support Resources with Assigned Backups
  • Domestic Support Hours with Best-in-Class Service Level Agreements
  • Dedicated Account Manager and Jira Service Desk Ticketing System
  • Professional Intake of Requests, Triage, Prioritization, Documentation
  • Monthly Reporting: SLA Case Metrics, Issue Summary, Outstanding Tasks
  • Optional Feature: Unused support hours rollover, accrue and may be used for PeopleSoft Consulting, Training, Advisory Services, Testing-as-a-Service and Planned Projects 

Functional Support Services:

Technical Support Services:

We support our customers with complete end-to-end PeopleSoft Managed Services run out of our domestic offices.