Managed Services allows your organization to free up critical resources while feeling confident in your PeopleSoft systems. Recognized as PeopleSoft and Oracle experts, SpearMC handles both functional and technical PeopleSoft support. We work with you to tailor a package based on your company’s unique needs. Then, our PeopleSoft experts deliver proactive maintenance with industry-leading service level agreements, as well as prompt support from specialists with domain expertise. All service requests are managed through Jira Service Management, an easy-to-use, world-class ticketing platform.
Tailored Services. SOC2 Certified.
All Managed Services Include
- Professional Intake of Requests, Triage, Prioritization, Documentation
- Resources with Deep Business and System Analysis Skills
- Domain Expertise with Delivery of Individualized Solutions
- Knowledge of Latest PUM Features and Functionality
- PeopleTools Upgrades, Patching, Elasticsearch, Kibana
- PeopleTools Development and Fluid UI Configuration
- PeopleSoft Server, Networking, System Administration
- PeopleSoft Performance Tuning, Security and Hardening