TUHS was utilizing Profile Management functionality in PeopleSoft HCM application to store employee licenses and certifications. Data was primarily entered and maintained by HR administrators on classic pages – a cumbersome and inefficient process.
Enhancements to HCM application
License and Certification Maintenance
Background
Solution Delivered
Deployed Fluid Self-Service for Employees and Managers to simplify and enhance license and certification data maintenance in PeopleSoft.
This deployment involved the following features:
- New Person Profile configuration for Licenses and Certifications content to capture TUHS-specific fields and include Document Attachments
- Enhanced Workflow Approval process with a conditional routing to managers for items that are eligible for “Certification Bonus”
- Utilized “Related Event Framework” to include custom data validations on employee data entry screens
- Fluid Approval and PUSH notifications configured for Manager and Administrator approvals
- Tailored email notifications
Benefits Administration
Background
TUHS was utilizing the Benefits Administration module with minimal self-service and multiple manual processes and workarounds that were causing inefficiencies and delays in timely benefits administration.
Solution Delivered
Conducted a strategic project to modernize benefits administration by a performing a thorough review of existing configurations.
This deployment featured the following enhancements:
- Enhancements to Benefits Administration framework and rules to simplify configuration
- Deployed Fluid UI-based benefits self-service pages for Benefits Summary and Dependent/Beneficiary information maintenance
- Tailored the activity guides for delivered Life Events and developed two custom life events as per TUH business requirements
- Deployed Fluid UI-based guided Open Enrollment process with benefit confirmation statements
- Designed and built custom functionality for Union Plan selection as part of Benefit Enrollment process
About Temple University Health System
Temple University Health System (TUHS) is a major Philadelphia-based academic health system that is driving medical advances through clinical innovation, pioneering research and world-class education. The health system’s 1,550 physicians and scientists share a common mission of bringing tomorrow’s treatments to the bedside today, helping them achieve outcomes once thought impossible.
TUHS – Main Campus is a top-tier academic medical center that offers comprehensive inpatient and outpatient services, along with highly specialized tertiary services. It is located on the Health Sciences Center campus in the Nicetown-Tioga section of North Philadelphia. Temple University Hospital is a nationally respected academic medical center that offers high-quality care, the latest technology and skilled staff – all on a safe, easy-to-reach campus.
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