Vulcan’s many transitions over the years, with a reduction in key staff areas, created an inability for internal staff to properly support their comprehensive PeopleSoft needs or add value.
The Challenge
Proposed Solution
To minimize future technical debt and maximize systematic features, an organizational structure was created, that blended SpearMC resources with Vulcan support staff, providing them with in-depth PeopleSoft functional and technical expertise.
Services Provided
- Implementation of upgrades
- Introduction of new features
- Development of interfaces
- Enhancements to existing business processes
The Results
Vulcan’s exisiting employee team, blended with the SpearMC team, created one cohesive unit. SpearMC resources were able to manage all the heavy lifting of PeopleSoft upgrades and support, while allowing Vlucan to make long term staffing decisions, without sacrificing PeopleSoft support service to their stakeholders.
