With Rimini Street stepping away from PeopleSoft support, now is the perfect time to return to Oracle Support – and at a lower cost than you might expect. Companies that transition back are finding they can run fully supported systems for far less than they previously paid. Don’t wait until compliance or performance issues arise – our Managed Services team ensures a smooth transition, optimized performance, and peace of mind, all while staying on budget.
PeopleSoft Support for Rimini Street Customers
Seamlessly transition PeopleSoft Support from Rimini Street to SpearMC Managed Services
Take Advantage of Lower Costs for Full Oracle PeopleSoft Support
Why Return to Oracle PeopleSoft Support Now?
Reduce Costs
with Full Support
Running Oracle-supported PeopleSoft is now more affordable than ever, allowing you to stay compliant and secure without breaking your budget.
Proactive Optimization
with Managed Services
Managed Services go beyond support – they optimize performance, reduce risks, and ensure your system is always running at peak efficiency.
Oracle's 10-Year
Investment Commitment
Oracle’s rolling 10-year investment in PeopleSoft guarantees continued support, innovation, and new tools, ensuring your system stays modern and competitive.
PeopleSoft Application Support Services and Benefits
We work with you to customize a package based on your organization’s unique needs. Then, our PeopleSoft experts deliver proactive maintenance with industry-leading service level agreements.
General Support
- Dedicated Support Manager and Jira Service Management Ticketing System
- Named Domestic Support Resources with Assigned Backups
- Professional Intake of Requests, Triage, Prioritization, Documentation
- Domestic Support Hours with Best-in-Class Service Level Agreements
- Monthly Reporting: SLA Case Metrics, Issue Summary, Outstanding Tasks
Functional Support
- Resources with Deep Business and System Analysis Skills
- Domain Expertise with Delivery of Individualized Solutions
- Knowledge and Delta Training on Latest PUM Functionality
- Configuration of new PeopleSoft PUM and Fluid UI Features
- Complimentary Access to PeopleSoft Learning Pass (single user)
Technical Support
- PeopleSoft SysAdmin, DBA, Performance Tuning
- Tools Patching, Configure OpenSearch Dashboards
- Development, Integration, Fluid UI Configuration
- Tailored Training for PeopleSoft SysAdmins*
- PeopleSoft on Oracle Cloud Infrastructure*
- PeopleSoft PUM Update and Testing Services*
- PeopleSoft Security, Hardening, Duo MFA*
- PeopleSoft Data Archiving*
*optional services
Featured Success Stories
- Modernized the platform
- Exposed risk areas with mitigation plans
- Created and enforced best practice methodologies
- Continue to provide 24/7, SLA-governed support with reporting
See Success Story
- Improved user experience
- Continuous innovation and improvement with regular updates
- Tighter controls around customizations and enhancements
See Success Story
- Saved time
- Reduced risk
- Gained flexibility to invest unused hours in strategic initiatives
See Success Story
SIMPLIFY TESTING
Testing Grounds for PTF
Make PTF easier for anyone to use, and fill gaps to get even more value out of the tool.
SAVINGS AND SECURITY
All Managed Services
Free up critical resources while feeling confident in your PeopleSoft systems.
Contact Us to Learn More and Get Started
